What to expect on your first visit to our clinics at Horley, Crawley andHaywards Heath Spinal Health
Starting something new can feel a little uncertain, especiallywhen it comes to your health. That’s why we aim to make your first visit as welcoming, informative and straightforward as possible. Here’s exactly whatyou can expect when you begin your journey with us.
Once you’ve booked your visit, you’ll receive our New Patient History Form.
This is an important first step. It helps us understand your medical history, any current concerns or symptoms and areas you’d like to improve. We will also ask a bit about your lifestyle and goals, the more we know, the better we can tailor your care to you.
Arriving at the clinic
When you arrive, you’ll be warmly welcomed by our front desk team of Chiropractic Assistants. They will:
- Check you in
- Show you around the clinic
- Help you feel comfortable and at ease
- Introduce you to your practitioner
We want you to feel relaxed and confident from the moment you walk through the door.
Your New Patient consultation
During your first appointment, your chiropractor will take the time to really get to know you. This includes:
- Going through your health history in detail
- Discussing your concerns and goals
- Carrying out a thorough assessment based on your individual needs
In some cases, we may recommend X-rays, particularly if you’ve had previous accidents, injuries or trauma to the body. These help us build a clear and accurate picture of your spinal health.
Your second visit: Report of Findings
After your initial consultation, we’ll book you in for your second appointment, called your Report of Findings. This usually takes place 24–48 hours later, giving your practitioner time to:
- Review your history and assessment
- Analyse any X-rays (if taken)
- Create a personalised care plan tailored to your needs and goals
During this visit, we’ll explain everything clearly so you fully understand what’s going on and how we can help. We always encourage you to bring family or friends along to these appointments if you would like to for extra support, or just because they are curious!
Your first adjustment
In some cases, you may receive your first chiropractic adjustment at your Report of Findings appointment. Sometimes, this may be scheduled for a later date depending on your individual needs and treatment plan.
A chiropractic adjustment is a gentle, precise movement applied to specific joints in the spine or body. It’s designed to:
- Improve movement and alignment
- Reduce tension and pressure
- Support your nervous system function
Adjustments typically take 5–8 minutes because they are highly specific and focused. Your chiropractor knows exactly which areas need attention, so there’s no need for long treatment times, just precise, effective care.
Your personalised treatment plan
After your Report of Findings, you’ll receive a tailored treatment plan based on your needs and goals.
Our Chiropractic Assistants will help you:
- Book your appointments in advance
- Find times that suit your schedule
- Keep your care consistent for the best results
Your WOW session
All new patients are also invited to attend our Free WOW Session (Wellness Orientation Workshop).
This session is designed to help you understand your care more deeply and learn how chiropractic works. WOW sessions help you get the most out of your treatment and are a great opportunity to ask any additional questions you may have. Friends and family are also welcome.
We’re here to support you
Your first visit is the beginning of a partnership. Our goal is not just to help you feel better, but to help you function at your best long term.
If you’re ready to take the first step, we’re here to guide you every step of the way.
Book your appointment today and start your journey to better health.
We look forward to seeing you
Phil and Rosie – Clinic Directors
Horley I Crawley I Haywards Heath Spinal Health